Terms of service

Before using Keenly Sewed, the user must accept the terms and conditions outlined below.

By accessing the site on any device, including mobile and computer terminals, the user accepts these terms and agrees that Keenly Sewed can modify them at any time without prior notice. Users must agree to abide by the modified terms and should check the page periodically for updates.

DESCRIPTION OF SERVICE

Keenly Sewed is a clothing brand that designs all products in-house and sells them exclusively online.

USAGE RESTRICTIONS

All content on the Keenly Sewed website, including visuals, text and video clips is protected by copyright or other intellectual property rights. The content is for personal and non-commercial use only.

NOTICE

Keenly Sewed may contact or provide customers with service-related and promotional notices via different means such as electronic mail, general site notifications, etc. using the contact information provided by the user.

PRICING POLICY

Keenly Sewed sells its products exclusively online, and its pricing policy aims to provide customers with quality products at reasonable prices. While every effort is made to display the products accurately, variations in patterns and colour may occur.

SITE USE

Customers may not access or use the Keenly Sewed website for illegal or unauthorised purposes. They must ensure that no comments or user submissions to the Keenly Sewed website violate any third party’s rights, including copyright, trademark, privacy, or personal rights. The customer is solely responsible for the content of any comments made to the site.

INDEMNITY

Customers agree to indemnify and hold Keenly Sewed harmless from any claims, losses, expenses, damages, and costs resulting from any violation of these terms of service or any activity related to their account.

THIRD PARTY LINKS

Third-party links may be used to improve the site, and while we may use and promote services provided by outside third parties, we do not control these services and are not liable or responsible for them.

The protection of your privacy and personal information is of great importance to us. We ensure that we do not share or sell your personal information to any third-party. Additionally, we do not store your bank card information on our servers and all purchases are made through our secure payment gateway.

We collect personal information such as your name, email address, phone number, and shipping and billing address for the sole purpose of processing your order and providing updates and support.

We use non-personal information such as IP address, browser type, and operating system for analytics purposes. We also use cookies to provide a personalised user experience, but they do not store any personal information.

To specify: Information and use of information collected through the site:

EMAIL ADDRESS

Your email address will be used solely for processing and communicating information about your order with us, and we do not sell it to third parties. We are committed to preventing spam. We only send our newsletter to users that have subscribed, and you can opt-out at any time.

PERSONAL INFORMATION

When you place an order or create an account with us, we gather personal information such as your name, email address, phone number, shipping and billing address. Please note that we never store your card details on our servers. We use your personal information to handle your order and provide updates and assistance regarding your purchase. Rest assured that we do not share your personal information with any third party.

COOKIES

We use cookies, as is the norm with most e-commerce websites. Our cookies do not retain any of your personal information. These only help us maintain items in your shopping cart and provide you with a tailored user experience. Occasionally, we may enlist specific third parties for analytical purposes.

SECURITY

We follow the highest security standards to safeguard your information, using both physical and electronic measures.

 

PAYMENT

Neither the payment gateway, nor brand Keenly Sewed retains your card information on their servers. During payment processing, the data is encrypted with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is solely used to fulfil the purchase and is not stored after completion of the transaction.

DISCLOSURE

If necessary by law or if there has been a breach of our Terms of Service, we may need to reveal your personal information to authorised officials.

CHANGES TO THIS PRIVACY POLICY

Keenly Sewed holds the right to change this privacy policy at any time, and it is recommended that you check it regularly. The updates and explanations will be effective immediately upon posting on the website. In case of critical or highly consequential modifications to this policy, we will inform you through this platform so that you are informed about the information we collect, how we use it, and the situations in which we may use and/or disclose it.